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Karen Coleman-Dillon
Office Manager

Karen Coleman-Dillon brings a proven record of client satisfaction and more than fifteen years experience in office operations and providing comprehensive conference management support to SMI. Ms. Coleman-Dillon’s skills include working with clients to coordinate the meeting sites, making pre- and post-conference arrangements, managing conference logistics, and creating and maintaining databases for registration, mailings, and future conference attendance.

Her experience includes project management, client liaison, task scheduling, and tracking as well as desktop publishing, and professional conference management. Her proactive approach includes keen attention to start to finish details of conference planning and publication projects, developing production schedules, and providing timely delivery of the highest quality work to all clients.

From 1999 to 2008, Ms. Coleman-Dillon served as Senior Conference Manager for Zimmerman Associates, Inc., where she has conducted 600 conferences, meetings, workshops, symposiums, and seminars within the federal government and commercial clients nationwide.

karen@strategicmi.com

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